In the case of major damage or defect, we will offer an exchange if the item is available in our warehouse. If the model can not be replaced then we will offer a refund , based on your preference.

For all claims regarding damages, defects, missing part or shipping from your order(s) via our WebStore, must be sent by email, along with your Order # and photos indicating the particular problem to our at info@rccambodia.com within 14 days after receiving the goods.